FAQ for Pre-Sales
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FAQ for Pre-Sales

Are you a manufacturer or a trading company?

We are a real manufacture.

Can you provide OEM & ODM service?

YES. 

What's your factory main cables?

AOC, DVI, Displayport, VGA, RG6 Antenna, 3.1 Type-C, USB 2.0 charging, 3.5mm stereo audio cable,3.0, Speaker cable, RCA cable, RJ45Any cables that you want toknow, or how do you want to use on your devices, please ask, then we could makea good suggestions for you.

Do you have Environmental certificate?

Yes, you could download Environmental certificateon our website, and we send you by email.

How soon can I get the samples?

 Samples send out by DHL or UPS, Fedex, lead time is 4~5 days. 

What is the payment term?

For trial order, we accept Paypalor T/T in deposit 30%, 70% before ship out. For repeat order, we accept L/Cand open credit (OA) and westunion are also available.

How long is the Cables warranty?

18-Month.

What is your trade term?

FOB, CIF, EXW, DDU, DDP areavailable , we are also able to help you to choose the cheapest and highefficient Transportation solutions.

Would you able to deliver to amazon warehouse in around of the worlds?

Yes,we offer one-stop-logistic service FBA warehouse.

How soon could we get cables by sea?

Bysea to USA, from ETD date to ETA date is 15 days, clearance from custom is 7days then deliver to your warehouse or amazon warehouse, total would be around30~35 days. Bysea to EU, from ETD date to ETA date is 25 days, clearance from custom is 7days then deliver to your warehouse or amazon warehouse, total would be around35~40 days. BySea to Asia, (Japan, Korea), from ETD date to ETA date is 7 days, clearancefrom custom is 3 days, and deliver to warehouse.

How could we send out for the trial order and repeat order?

Trial order with volume less than 1cmb, we would suggest to send out by air, because by sea charge Minimum is 1cmb, sending out by sea would be take longer time, with all the charges by sea, may be almost same with by air. We offer you both quote to you to compare and make a decision.  Repeat order with more than 1cbm send out by sea.

Could you able to print the promotion code on the labels for online promotion too?

Yes. 

Could you able to print the UPC labels for us? what's the size of the normal labels?

Yes,the label size is 6*3.8mm base on Amazon request.

What's the package available for trial order?

Blankpoly bag, Foil bag, Zip lock bag with UPC code labels Forothers OEM brown box, giftbox, MOQ is 500pcs.